Vowing to turn things around, Sir Julian Hartley also said an IT system introduced last year is not fit for purpose.
The main idea of the article is that the Care Quality Commission (CQC), responsible for inspecting care homes and hospitals in England, is facing significant challenges and has lost public trust due to outdated inspections and a backlog of concerns.
The new CQC chief executive, Sir Julian Hartley, acknowledges these issues and emphasizes the need for operational improvements, enhanced transparency, and a more patient-centered approach to regain public confidence and fulfill the CQC's mission of ensuring high quality and safe care.
The main idea of the article is that the Care Quality Commission (CQC), responsible for inspecting care homes and hospitals in England, is facing significant challenges and has lost public trust due to outdated inspections and a backlog of concerns. The new CQC chief executive, Sir Julian Hartley, acknowledges these issues and emphasizes the need for operational improvements, enhanced transparency, and a more patient-centered approach to regain public confidence and fulfill the CQC's mission of ensuring high quality and safe care.